All orders received before 2 pm Eastern Standard Time will be shipped the same business day.
All orders received after 2 pm Eastern Standard Time will be shipped on the next business day.
All prescription item(s) will be shipped upon physician and/or insurance approval.
Transit time of orders will depend on the costumers shipping requirements and item storage requirements. Transit time of orders may range from one to three business days. All items requiring refrigeration and/or special storage conditions will be shipped via overnight next day delivery. Shipping costs are determined at point of sale.
Do you accept payment other than credit card?
You can pay for Besscription.com orders with a debit card, Visa, MasterCard, Discover Network, American Express or via WePay.
What are your accepted payment options?
We accept all kinds of medical insurance for prescription items.
Order Status and Tracking
How do I track the status of my online order?
We will give you a call and send an email message with your tracking number. You can track your delivery via FedEx or USPS.
Do you offer free shipping?
Yes, we do. Your products will be shipped for free if:
- you select a ground shipping option and order non prescription items for $200 or more
- you select a ground shipping option and order prescription items for $1 000 or more
Do you offer overnight delivery?
We offer overnight delivery. Cost will be determined by FedEx or USPS.
Shipping Options and Rates
Cost will be determined by FedEx or USPS.
Processing and Delivery Times
How will I know when my order has shipped?
We will call you or send an email message with your tracking number. Save your tracking number – you can use it to track your delivery via FedEx or USPS.
When are orders processed?
All orders are processed individually. It may take 1 to 7 business days on most orders.
Do you process orders on weekends or holidays?
Yes, we do. We can also deliver your order on weekends if you live in NYC or New Jersey, Connecticut.
We will not be able to ship your order on days when FedEx or USPS office does not operate.
What is the total delivery time for your order?
All orders received before 2 pm are processed the same day. If you need your order be processed as soon as possible, give us a call and we will accommodate.
When are orders delivered?
Orders are delivered on business days. Saturday delivery is available via FedEx Home Delivery and USPS.
Delivery to most states (except New York, New Jersey and Connecticut) is not available on Sundays and holidays.
Destinations and Restrictions
Where do you ship? Do you ship internationally?
We can ship your order to any state or country (except Cuba) where FedEx delivery is available.
Are there any products you cannot ship depending on my ship to address?
We can ship to any state or country (except Cuba) all products except forbidden ones: explosives, blood, replicating vaccines, perishables, etc.
Do I need to be home to sign for my home delivery?
No, you do not need to be at home. You can select where to leave your home delivery – at your doorstep, in your mail box, etc.
Can I change shipping address?
Yes, it is possible if your order has not been shipped yet.
Do you provide returns?
Besscription.com does not provide returns. If your product arrived broken or damaged in any other way, contact FedEx or USPS Support teams to find out what happened. Besscription team will assist you in the process.